IT Support Services for Small Businesses 


As your small business relies more on technology to drive revenues, attract new business, expand into new markets, and fund growth, it’s vital that your sensitive financial and strategic data is protected. Every computer, server, network, and other IT components has to be safeguarded from internal and external threats, optimized to ensure smooth, error-free operations, and designed to grow and support your business.

Here’s a deeper look at our comprehensive and integrated services:


Disaster Recovery Planning

Imagine losing financial, sales, delivery, audit, and other critical data that keeps your business functioning. You simply can't afford it.

At DataTel Technology Group, we will define the processes you need to safeguard that data. Then by implementing backup and recovery mechanisms, any data lost during power outages, system crashes or other disasters will be recovered. For maximum protection, this is an on-going process that evolves and changes as your organization grows.

Key Benefits:

  • Documentation of all processes
  • Defines the critical data to be backed up
  • Defines the back up process
  • Schedules the cycles of backup: daily, weekly, monthly and annually
  • Determines which data to be stored on-site and off-site
  • Testing recovery processes

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Problem Prevention Network Audit

By inspecting your existing IT situation, we learn more about you, your business and computing system. This enables us to give you important, accurate and cost-effective recommendations to modify, secure or otherwise enhance your system's performance.

Key Benefits:

  • Optimizing existing hardware and software
  • Enhancing security through tools like firewalls, anti-virus software and backups
  • Ensuring software license compliance to avoid costly fines and legal issues
  • The Problem Prevention Network Audit is necessary because it enables us to get to know your system and business environment and give you informed recommendations regarding your present situation and to partner with you in growing your small business.

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PC Repair & Troubleshooting

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DataTel Technology Group DataCare Service Plans

Think of our service plans as proactive insurance for your IT systems. You can be “rest assured” that your systems and networks are being continually monitored, sensitive and vital data is being safely backed up on a regular schedule, your virus protections and other safeguards are updated, etc. This also makes budgeting and forecasting much easier – your accounting department will appreciate it!

Take a look at our plans then call us so we can discuss which one will work best for your needs and goals.

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Virus Protection

With hundreds of new viruses being launched every day, protecting your company against viruses is as important as putting a lock on the front door of your office. Without one, you’re practically inviting trouble. Let us come on site and provide you with a free security audit to asses your risk to viruses and offer the least expensive solutions to protecting your company.

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Network Security

Protection against hackers and viruses from damaging your network and Web site or stealing sensitive information vital to your company staying competitive, viable, secure and profitable in today's marketplace.

Key Benefits:

  • Establishes plan to protect all network and Web site components
  • Discovers critical or weakest links in the chain
  • Determines what tools are required to monitor your network and Web site
  • Installation and use of needed tools
  • Schedule weekly, monthly and annual processes

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Email & Internet Access

Want a faster connection to the Internet? Secure access your e-mail while on the road or from home? Lower your ISP costs? Just make sense of it all? Even the smallest businesses rely heavily on e-mail and Internet access to operate. Let us help you get connected quickly, securely, and with the least amount of problems.

Custom Built PCs

Did you know you’ll pay a lot extra for brand name PCs and other hardware – even though you can get the same speed, reliability, and quality with lesser known equipment? If you want to get the absolute best prices on computer hardware without sacrificing reliability or quality, give us a call. We can help you find the best equipment at the best prices – guaranteed.

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Website Design

Do you wish you had a web site or need to update your current one? We can help you design a cool looking web site to give your small company a “big company” look. We can also assist you in getting qualified traffic to your site, and in generating more leads and sales using e-mail and search engine marketing.

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Wireless Networking

We can help you design and install a fast, reliable computer network to increase productivity, automate time-consuming tasks, lower costs, and improve customer service. Once installed, we can provide on-going support to minimize unexpected problems and downtime that interrupt your business.

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Network Design & Support

Whether you’ve outgrown your current network, moving to a new office, or expanding, we can help you design and install a fast, reliable computer network to increase productivity, automate time-consuming tasks, lower costs, and improve customer service. Once installed, we can provide on-going support to minimize unexpected problems and downtime that interrupt your business.

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Network Upgrades

Are you planning on implementing a CRM solution, wireless network, or other major system upgrade but aren’t sure where to start? Need help in estimating your project budget, timeline, and implementation plan? Just want a second opinion on a project you are outsourcing? If so, we can help. Proper planning is the first and most crucial step in ensuring a successful IT project. Without it you could end up with a lot of expensive surprises and disappointments later on down the road. Before you launch into your next major IT project, give us a call and we’ll help you accurately plan your budget, plan for a smooth roll out, and show you how to significantly cut costs.

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Remote Access

Work From Your Home, Remote Office, Or Anywhere You Travel

Thanks to several new breakthroughs in wireless technology, small business owners can now have the same secure, reliable remote access to their company's network formerly reserved only for big corporations with big IT budgets. This type of remote network (also known as a VPN or virtual private network) is ideal for companies with employees that travel, remote offices, or for business owners who simply want to work from home.

With a remote network, you and your employees can enjoy the benefits of working from anywhere, lowering office space costs, and turning unproductive travel hours into productive work hours. And with today's workforce being more scattered and mobile, a VPN is often the only solution to staying connected.

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Project Consulting & Technology Planning

Are you planning on implementing a CRM solution, wireless network, or other major system upgrade but aren’t sure where to start? Need help in estimating your project budget, timeline, and implementation plan? Just want a second opinion on a project you are outsourcing? If so, we can help. Proper planning is the first and most crucial step in ensuring a successful IT project. Without it you could end up with a lot of expensive surprises and disappointments later on down the road. Before you launch into your next major IT project, give us a call and we’ll help you accurately plan your budget, plan for a smooth roll out, and show you how to significantly cut costs.

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Customer Relationship Management Software

How do you manage your customers? Are you using many different software packages from different vendors to help organize all of your customer’s data such as Outlook, ACT, QuickBooks? We can help get all of your customer’s data into one place and help you manage the entire customer process from the marketing campaign to the lead\prospect stage, from accounting and billing to post sales support with one easy to use package.

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Purchase Network Equipment, PC Parts & Software

Lightning strikes damaged your router, switch, or PC. We can help get your business back up and running quickly. Call now for a quick selection of software.

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Now, let’s take a look at our DataCare Service Plans.

 
Warning!Free Report

Don’t even think abou
t calling a computer consultant before you read this…

If you are a small business owner looking for computer support then it’s critical that you get and read this small business advisory: An Insider’s Guide to Choosing an Honest, Reliable, and Competent Computer Repair Technician.

Get your FREE copy here.

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